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Incidents & Alerts

Track, manage, and resolve incidents for your Nife deployments in one place.

What Is an Incident?​

An incident is a detected service disruption or degradation — automatically created when an alert fires or when SRE Intelligence detects a critical anomaly.

Incident Lifecycle​

Detected → Triggered → Acknowledged → Resolved
StateDescription
TriggeredAlert condition met, incident created
AcknowledgedTeam member has taken ownership
ResolvedIssue fixed, service restored

Viewing Incidents​

  1. Navigate to your application in the Nife dashboard
  2. Go to Insights → Incidents & Alerts
  3. Filter by status, severity, or time range

Incident Details​

Each incident shows:

  • Trigger — which alert or anomaly caused it
  • Affected service — the application and region
  • Timeline — when it started, acknowledged, and resolved
  • Related metrics — graphs of affected metrics during the incident
  • Linked alerts — all alerts that fired during the incident

Setting Up Alerts​

Configure alert rules to automatically create incidents. See Creating Alert Rules.